Stop losing money on fake and failed COD orders.
CODgator checks every COD order, asks the customer to confirm, and holds risky orders before you ship them.
Starts in Shadow mode. Nothing is sent or changed until you switch it on.
- Phone number has the wrong length for the country
- Address has no house or building number
- 3rd COD order from this phone in 24 hours
Illustration. Not real customer data.
Every failed COD order costs you twice.
When a COD order is refused or can't be delivered, it comes back as RTO (return to origin). You pay shipping both ways, and your stock is locked up for 1–3 weeks.
Most of these orders look wrong before they ship: a fake phone number, a half-written address, the same buyer ordering again and again. CODgator catches them at that point.
Four steps, on every COD order.
It runs in the background. You only look at the orders that need you.
Spot
CODgator detects COD orders the moment they arrive.
Score
Each order gets a risk score with clear reasons, for example:
- invalid phone number
- incomplete address
- unusually high order value
- repeat orders from the same phone in 24 hours
Confirm
The customer confirms on the order status page, on WhatsApp, or by a secure link, in English, Hindi or Arabic.
Act
Confirmed orders flow on. Risky ones are tagged, held from fulfilment, or sent to your review queue.
It touches real orders, so it's careful.
You decide what CODgator is allowed to do, and you can see why it did it.
Shadow mode first
CODgator starts by only watching. It shows what it would have flagged before it ever messages a customer or touches an order. You switch it on when you're ready.
You stay in control
Nothing is cancelled automatically unless you turn that on yourself.
Explainable
Every flag shows the reasons in plain language. No black box.
Your data stays yours
Each store's data is used only for that store. Nothing is shared between stores.
Privacy by design
Minimal customer data, masked phone numbers in logs, and data deleted on a schedule. Designed with GDPR, India's DPDP Act and Saudi/UAE PDPL in mind.
Made for the places that pay on delivery.
India, the Gulf, Pakistan, Egypt, Southeast Asia and Latin America. No country is hard-coded.
- Phone and postal-code checks per countryA valid number in India looks different from one in the UAE. CODgator checks each against its own country.
- Your shop's time zone is respectedNo messages to customers at night.
- Right-to-left Arabic supportConfirmation messages and pages read correctly in Arabic.
Join the beta
CODgator is in private beta. Tell us about your store and we'll get you set up. It starts in Shadow mode, so nothing changes until you're ready.